We respect your privacy. In order to provide proper (online) services, the processing of certain personal data is often necessary. We only do this where required and in accordance with applicable data protection regulations, in particular the General Data Protection Regulation 2016/679 (GDPR).

This privacy statement provides more information about which of your personal data we process, why we do this, how long we retain it, and with whom we share it.

This privacy policy applies to all personal data we process when you are in contact with us. You can consult this website without providing us with personal data, but if you do not accept our policy, we may not be able to provide services or the website may not function optimally.

1. Identification of the controller

The controller of your personal data is:

Levans Company bv
De Lange Beemden 29, 3550 Heusden-Zolder, België
BE 0457.691.332
info@caffepiu.com
+32 496 27 78 00

2. What data is collected?

We may collect and process your personal data when and after you contact us. This concerns the following types of data:

  • First and last name(s)
  • (Former) job title(s) and/or employer name(s)
  • Date and place of birth
  • Gender
  • Address details
  • Phone number
  • Email address
  • Company and VAT number

3. For what purposes and on what legal basis is this data collected?

We may process your personal data for one or more purposes. This concerns the personal data listed under section 2, as well as all other information you provide to us and/or that is relevant to carrying out a specific processing activity. We do not collect sensitive data or criminal data, unless this is necessary for our services.

Below is an overview of the possible reasons for processing your personal data. We will only process the data for these purposes if, in that specific context, you contact us.

  • Managing a customer file (art. 6, §1 (b), (c) and (f) GDPR)
  • Execution of our services (art. 6, §1 (a), (b) and (c) GDPR)
  • Processing an order from you or to be delivered to your address (art. 6, §1 (b) GDPR)
  • Newsletters and other customer communication (art. 6, §1 (a) and (f) GDPR)
  • Activities and events (art. 6, §1 (a) and (b) GDPR)
  • Invoicing and accounting (art. 6, §1 (c) GDPR)
  • Disputes (art. 6, §1 (f) GDPR)
  • Contact with professional partners (art. 6, §1 (b) and (f) GDPR)
  • Job applications (art. 6, §1 (a) and (b) GDPR)

4. Your rights

You are the owner of your personal data and determine which processing activities may take place.

Contact us if you:

  • Want a copy of the personal data we hold about you
  • Want to correct and/or delete your personal data
  • Wish to object to (a specific) processing of your personal data
  • Want to withdraw your consent for (a specific) processing

When handling such a request, we may request additional information, such as a justification or a copy of the front side of your eID, in order to verify your identity.

If you wish to file an objection or complaint regarding the processing of your personal data, you can also contact the Data Protection Authority (Drukpersstraat 35, 1000 Brussels – +32 2 274 48 00contact@apd-gba.be).

5. Retention period

We do not retain your personal data longer than necessary to achieve the purposes listed under section 3. In any case, we do not retain it longer than 5 years after its last use, except for application data (maximum 2 years after last use) and any different legal retention periods (e.g. anti-money laundering legislation: 10 years).

6. Transfer of personal data to third parties and security

We have taken appropriate technical and organizational measures to ensure the security of your personal data and to protect it against accidental or unlawful modification, access, use, or disclosure.

To achieve the purposes listed under section 3, we share your personal data, only where necessary, with our IT partners, marketing partners, accountant, government authorities, and judicial authorities.

We have made the necessary agreements with third parties we work with to provide our services and to process your personal data securely. We do not transfer your personal data outside the European Economic Area without ensuring that it receives an equivalent level of protection.

7. Final provisions

This privacy statement may be amended, taking into account applicable data protection regulations. You can always find the most up-to-date version on our website.

Do you have questions about this privacy policy? Do not hesitate to contact us.